Solution · SME Operations Platform

The operations brain that remembers everything, and never clocks out.

How you look after customers, how you price a job, where every order stands: AI 營運大腦 keeps track of all of it. Your company's know-how becomes an asset you own, not something locked inside a few people's heads.

AI 營運大腦 — the lantern holding your company's data hub
Sound familiar?

Is this how your company runs?

For most Taiwanese SMEs, the critical know-how lives in a handful of senior employees' heads. When they leave, thirty years of hard-won judgment walks out with them.

Hours lost to repeat questions

Staff spend hours a day answering the same customer questions over and over.

Pricing by gut feel

Quotes depend on one person's instinct, and that ruler lives only in their head.

Work orders tracked from memory

Where each job stands is remembered, not recorded, so things slip.

Experience retires with the veteran

When a master craftsman retires, decades of subtle know-how leave with them.

Can't hire, can't retain

In a tight labour market you can't find people, and can't keep the experience.

Knowledge scattered everywhere

SOPs, LINE chats, quote sheets, notes: nothing lives in one place you can search.

What is AI 營運大腦

One data hub. Your whole operation runs on it.

AI 營運大腦 organizes your company's knowledge, SOPs, standards, pricing logic, customer quirks, into a single data hub your company owns forever and that gets smarter the more you use it. Build the data once, and it powers everything below.

Your shop's documents, chats and sheets flowing into one company data hub
Six modules, one data hub

The same data drives your whole operation.

Knowledge management · 知識管理

Knowledge management · 知識管理

Your veterans' experience becomes a searchable asset, every answer cites its source (document, section, page).

AI knowledge assistant · 知識助理

AI knowledge assistant · 知識助理

Staff look up SOPs and standards internally, so new hires ramp up without interrupting seniors.

AI customer service · AI 客服

AI customer service · AI 客服

Answers customers on LINE around the clock, lead times, specs, file requirements, instantly.

AI quoting · AI 報價

AI quoting · AI 報價

Generates a quote suggestion by size, material, and quantity in minutes. The pricing ruler is no longer in one head.

Work orders · 工單/生產

Work orders · 工單/生產

Every order's status is clear at a glance, printing, awaiting materials, complete.

AI analytics · 數據分析

AI analytics · 數據分析

Margins, efficiency, and top-selling items, visible to owners anytime, so decisions have a basis.

See it in action

What your customers and your team actually see.

AI 營運大腦online · 24/7
Hi — 500 A3 posters, when could you deliver?
Hi! 500 A3 posters take about 3 working days. Send the file by 3pm today and we can ship Thursday.Source: Price & lead-time sheet, p.2
And the file specs?
PDF or AI, 300 dpi, with 3 mm bleed. Want me to send the checklist here?

AI customer service on LINE · 24/7 · every answer cites its source

YOU ENTER
  • Size · A3
  • Material · 150gsm coated
  • Qty · 500
AI 報價 SUGGESTS
NT$ 6,800 – 7,400
Based on 14 similar past quotes · your standard 32% margin

AI quoting · in minutes, not days · the pricing ruler is yours

Not just a chatbot

A normal chatbot replies. This is an operations brain.

Its answers come from your own company's data, with sources you can verify. And the same data hub powers customer service, quoting, work orders, and analytics all at once, build it once, use it everywhere. The asset is yours; it doesn't resign.

Getting started

Up and running in three steps.

01
1–2 weeks

Collect

We gather your existing documents, notes, LINE chat history, and quote sheets. There's no need to change how your team already works.

02
Build

Build the hub

AI organizes it into your company's own data hub, with sensitive data isolated and access tiered by role.

03
Apply

Go live

Start with the module you'll feel most, most clients begin with LINE support or knowledge lookup, then open up quoting, work orders, and analytics.

70%+of repetitive customer questions handled automatically, production-verified
24/7customer response, uninterrupted
Same team, more output. Nobody left behind.
Government grants
Digital-transformation grant · manufacturers under 30 staffup to NT$100k
MOEA TCloud marketplace creditsNT$30k
SBIR small-business innovation grantvaries

Grants may cover most of the cost.

Taiwanese SMEs have real funding available. At your consult we'll assess for free which grants you qualify for and help plan the application, so a large share of the rollout cost can be covered.

Get a free subsidy check
Who it's for

If your company has veterans, repeat customer questions, and gut-feel pricing, AI 營運大腦 fits. No IT department needed, and no ripping out the systems you already use.

PrintingManufacturingProcessingTradingWholesaleServices
Book a free 15-min consult