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AI Knowledge Assistant

AI 知識助理 · Internal Knowledge

Every answer cited to the exact SOP page.

AI Knowledge Assistant — answers with cited sources
Overview

The shared internal knowledge layer every product draws on. Employees ask the way they'd ask a colleague and get answers straight from your SOPs — with the exact document, section, and page cited, auditable in one click.

New hires self-serve from day one instead of interrupting seniors, and a weekly coverage score tells you how much of what your team asks the knowledge base can confidently answer.

Word & PDF, visuals indexed tooRole-based accessGap alert after 3+ low-confidence hitsWeekly coverage score
How it works

Scattered knowledge in. Cited answers out.

Handbooks, SOPs, PDFs, flowcharts — everything gets indexed into one layer with role-based access. Questions come back with answers and receipts: the exact document, section, and page.

Scattered documents gathered into one knowledge hub, answers flowing out with citations
See it in action

What employees ask — and what admins see.

知識助理role: 業務部 · SOPs indexed
What's the hotel budget cap for domestic business trips?
NT$2,400 per night, NT$3,000 in special municipalities.Source: Travel Policy §4.2 · p.3
And for overseas trips?
Tiered by region: NT$4,500 for major Asian cities, NT$6,000 for Europe and the Americas.Source: Travel Policy §4.3 · p.420-turn memory

Employee side · ask like a colleague, get the SOP page

Coverage reportTHIS WEEK
87%of team questions answered confidently
INDEXED SOURCES
SOP manuals42
PDF documents136
Flowcharts & diagrams58
“Approval authority limits” hit low confidence 3 times — the document owner has been notified.GAP
→ Suggested: upload the 2026 approval-authority table

Admin side · you always know what the base can and can't answer

Key features

Stop interrupting the senior people.

Natural-language Q&A

Employees ask the way they'd ask a colleague, answers come from your SOPs.

Source-cited answers

Every answer cites the exact document, section, and page, auditable in one click.

Word & PDF ingestion

Upload manuals and policies; diagrams and flowcharts are indexed alongside text.

Role-based access

HR sees HR docs and the factory sees factory SOPs, so sensitive policies stay protected.

Onboarding mode

New hires walk through real company SOPs from day one, self-service.

Coverage score

A weekly score shows what share of employee questions the base can answer.

Who it's for

Companies where employees keep interrupting managers, where critical knowledge lives only in senior staff's heads, and where onboarding drags on for weeks.

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